As hundreds of airplanes enter commercial service each year, airfares reduce, consequently increasing the pressure on your airline to realize & manage Year-on-Year revenue growth.

To become a segment leader or even just fill your seats, differentiation is required, not just in terms of branding but also in the quality of service & support offered to passengers. Using OmniKonnect helps you exceed passenger expectations by leveraging both human & digital touchpoints in many ways to ensure a holistically better passenger experience.

To maintain and constantly improve upon a positive experience, it is imperative to regularly poll your passengers for their opinions & suggestions. With OmniKonnect’s OK Feedback tool, give influential passengers channels to express ideas & vent irritation – encouraging them to pass on their wisdom, understanding, and creativity, while simultaneously controlling damage due to negative feedback.